IT support that doesn’t cost the earth and for when the big boys are beyond budget
Don’t waste money on unnecessary IT equipment, Jbrons can consult you on all things IT. Giving you the power to choose.
We provide cost-effective IT support to medium size businesses across all sectors. We specialise in support for all Microsoft client and server operating systems, Microsoft Office suite, cloud migration to Microsoft Office 365, online security. We also assist with hardware procurement, installation and configuration. We look after our clients’ systems so that they can focus on running their businesses. Our approach to IT support reflects this; we take the hassle out of their Information Technology, becoming their trusted and long-term IT service partner.
Our network support services are designed for clients with either internal IT staff or, more commonly, those with little or no internal IT knowledge. We provide a range of IT support packages that offer great value technical expertise. Every customer is slightly different, that’s why we’ll consult with you at the start to understand the exact level of service and response you require. We’ll then build an individual solution with a guarantee of the responses times and service you can expect.
Remote IT Support
Getting your PC problems fixed has never been easier. No need to take your PC to the local shop. As long as you have an internet connection, our online IT support team can help. IT support sessions can be booked online by choosing the required session suitable for both businesses and home users. One of our technicians will connect securely to your computer and resolve all issues with fast response times.
You are in control of the session at all times and can disconnect at any time. If you are unsure how much time a problem will take to resolve or would like to discuss an issue, give us a call, we’re happy to help.
We will help you get back to work Fast and hassle free.
Around 98% of solutions to technical problems can be delivered by Remote Access support, saving our customers unnecessary downtime and reducing costs. A secure connection is set up and our engineers remotely connect to your machine to resolve any issues with minimum inconvenience.
Our team of technical engineers are able to monitor your systems remotely to prevent issues before they occur. When you have questions, our Help Desk is there for you. In a small percentage of cases, when onsite assistance is required, field engineers will be called out to assist our Help Desk to resolve the issue.
Our IT support customers benefit from unlimited telephone and remote access support to ensure that any issues are dealt with quickly and cost-effectively. All incidents are logged into our helpdesk system and dealt with by one of our qualified Microsoft technicians.
Our helpdesk system allows us to manage incidents, review any historical problems and quickly resolve the problem to minimise any effects on your business.
